How can I write to my Goal Coach in the Standard package (without dietitian support on chat)?

The Standard Program is a self-guided program without dietitian support via chat. The foundation for creating your meal plan is the nutri-medical form, which we will ask you to complete after purchasing the program.

During the collaboration, in the self-guided program, communication with the dietitian is through the nutri-medical form. In case of any needs, such as changes in health status, the need to alter the number of meals in the diet, preferences regarding recipes and ingredients (e.g., eliminated ingredients), you should enter and update the nutri-medical form regularly (even when you are already using the meal plan created for you). If the meal plan has not yet been created or you are within the 7-day guarantee period, changes will be implemented immediately by the dietitian. If you are beyond the guarantee period, changes will take effect from the next plan.

During the guarantee period, you can also request meal changes in the app and make substitutions yourself. To make meal substitutions, go to the "Plan" tab, which is available at the bottom of the screen in the navigation. There, during the guarantee period, you will see a "Substitute Recipes" button with information about the ongoing guarantee period.